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Customer Satisfaction Top Priority

Betts Remodeling desires to have you as a repeat customer, and that only comes by delivering quality that brings customer satisfaction.

When Betts Remodeling takes on a remodeling or remodeler project, customer satisfaction is always our top priority.  Yes, we need to make money at this business but not at the expense of cheating on materials or quality of work.

Some time back a neighbor lady asked me to build a paint-grade mantel for her brick fireplace.  She had seen one of my stain-grade mantels so was convinced I could do something for her as well.  While she did not want one as decorative as the oak mantel that I had showed her, she marked out the rough size she wanted and gave me a verbal description of the final results she was looking for.

When Linda left for work I was in the middle of measuring, thinking and calculating how to complete this remodel project so this dear customer would be satisfied when she came home that afternoon.  Materials were purchased, and over the course of a few hours things began to take shape.  Careful measuring (“measure twice, cut once”), careful cutting, getting the crown molding perfectly fit in the corners, caulking and finally painting everything.

As I was finishing cleaning up the work area and putting tools away, Linda arrived home from work.

The immediately smile from ear-to-ear said all I needed to know:  she was very happy and thrilled.  Needless to say, everybody that visited her house heard about the carpenter that build her fireplace mantel.  She talked about it for weeks.

That honestly made me feel very happy because, after all, that’s the purpose and goal of working for others.  Betts Remodeling desires to have you as a repeat customer, and that only comes by delivering quality that brings customer satisfaction.

Glen Betts
Glen Betts
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4651 Mesa Verde Dr., Greeley, CO 80634

We’re easy to talk to for all inquiries, questions, or comments. Don’t hesitate to reach out with the buttons below or call us!
(970) 584-0314